Refund policy
Return & Refund Policy
At Sidhu Hub, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions.
Return Eligibility
- Returns are accepted within 7 days of receiving your order.
- The item must be unused, undamaged, and in its original packaging.
- Proof of purchase (order confirmation or receipt) is required.
- Returns requested after 7 days may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Products damaged due to misuse or improper handling.
- Sale or clearance items.
- Gift cards.
- Personalise or custom-made products.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Email: sidhuhub.pk@gmail.com
We will review your request and arrange a replacement or refund where applicable.
Return Process
To request a return, contact us at:
Email: sidhuhub.pk@gmail.com
Please include:
- Order Number
- Product Name
- Reason for Return
- Photos (if the item is damaged or incorrect)
Return instructions will be shared after your request is approved.
Return Shipping
- If the return is due to our mistake (wrong or damaged item), Sidhu Hub will cover the return shipping cost.
- If the return is for any other reason, the customer is responsible for the return shipping charges.
Refunds
After receiving and inspecting the returned item, we will notify you of the approval status.
If approved, your refund will be processed within 5–7 business days using the original payment method or another mutually agreed method.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Sidhu Hub
📧 sidhuhub.pk@gmail.com